Logistics firms recognize the imperative of investing in digitization and technology. Such investments not only facilitate adaptation to customer demands but also optimize operations and boost profitability. Nevertheless, for numerous companies, this transition poses significant challenges. Implementing technology necessitates adjustments to annual budgets and staff training. Hence, it’s crucial to align with the best logistics networks that offer comprehensive digital strategies for forward-thinking freight forwarders. Conqueror Freight Network, for instance, prioritizes equipping its members with the necessary tools to excel in the digital transformation process, enabling the generation of instant online freight quote to facilitating their success.
The primary digital strategy embraced by Conqueror is the advancement of their cutting-edge online freight quote generation software, FreightViewer. Designed specifically to aid network members in their digitization efforts, this member-exclusive tool offers a range of benefits. From streamlining the sales process to boosting visibility and elevating customer service standards, FreightViewer empowers users with automation capabilities. Moreover, it furnishes members with a standardized platform for sending online freight quote instantly, sharing documents, and even exchanging rates with non-member entities.
Key features of Conqueror’s online quote generation platform and how they can empower you in the modern logistics landscape
Adapting to challenging situations is a hallmark skill among freight forwarders. Navigating through last-minute hurdles is part and parcel of their daily routine. However, the convergence of digital transformation and a global pandemic has presented freight forwarders with one of the most significant challenges in their careers. The industry is undergoing a profound digital shift, propelling forwarders into a race to swiftly adapt to these monumental changes once again. FreightViewer helps independent freight forwarder like you stay ahead of the race by taking your customer service to the next level. Let’s take a look at the main functionalities of this platform offered for free by one of the best logistics networks.
Automate Quoting Process with Uploaded Freight Rates
FreightViewer facilitates the creation of a digital back office. By uploading your freight rates, you can generate quotes within seconds, compare rates across different carriers, and filter based on various attributes for precise quotations. This not only accelerates the quoting process but also establishes a readily accessible platform for your clients 24/7, ensuring seamless communication at any time.
Personalized Quoting Website
Digitization in the freight industry necessitates becoming an online freight forwarder. Without an online presence, visibility is compromised. FreightViewer empowers companies to establish personalized websites where customers can register or log in to request quotes or submit requests. All quotations sent through this platform are promptly received by the freight forwarder for completion, fostering transparency and enhancing client engagement.
Customer Follow-Up
Freight forwarders often encounter challenges tracking quotations amidst a sea of emails and sometimes miss client responses, resulting in potential profit losses. FreightViewer streamlines this process with an effective feedback system, allowing clients to provide feedback directly on quotations. Moreover, FreightViewer enables users to monitor client visits and response times, facilitating proactive follow-up.
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Customize Profit Margins
FreightViewer empowers you to personalize instant quotes by incorporating customized profit margins, automatically calculated by the system. Tailoring profit margins is essential in logistics operations, as not all transactions yield the same profit. With FreightViewer, you can adjust profit margins at any stage of the process, allowing for flexibility based on specific circumstances, customer preferences, and shipment requirements.
Streamline FOB Charge Management
By inputting your FOB charges into FreightViewer, you can seamlessly share them with partners and customers. This accessibility ensures that your rates are easily accessible to members of the network and direct clients, enabling efficient management of high volumes of requests and providing instant feedback to enhance customer satisfaction. Additionally, these rates are readily available for agents requiring your collaboration on shipments.
Access Shipco LCL Rates
Through a strategic partnership with Shipco Consolidator, a leading neutral NVOCC, The Cooperative offers direct access to LCL rates within FreightViewer. This integration enables users to swiftly quote not only with their own rates but also with rates from external providers, enhancing responsiveness and offering customers a wider range of options with minimal time investment.
Accurate Calculations
In the digital age, rapid quoting is crucial, but not at the expense of precision, especially in an industry where costs are finely tuned, and errors can result in losses. Therefore, reliable freight and logistics tools are indispensable for calculating rates, FOB charges, profit margins, and surcharges accurately. FreightViewer is meticulously crafted to deliver the utmost accuracy in calculations, coupled with immediacy and personalized service.
Great Flexibility
Flexibility is imperative for online freight forwarders. Logistics firms require platforms that allow them to swiftly and easily adjust costs, data, origin, or destination points. FreightViewer is engineered to facilitate such changes at any stage. Whether it’s introducing improved offers, modifying profit margins, or adding new charges, the system recalculates the final cost within seconds, ensuring instantaneous availability of updated quotations.
Document Exchange
Sharing shipping documents via email has been the norm for many years in logistics, but managing numerous documents attached to emails can be tedious. With FreightViewer, documents can be conveniently attached to corresponding quotations and shared with partners and clients, simplifying information organization and fostering collaboration.
Work Case by Case
While technology enables freight forwarders to provide quick answers, the logistics industry often requires handling shipments on a case-by-case basis. FreightViewer caters to this need by enabling instant quotes from the initial to the final step, facilitating swift responses to last-minute changes from carriers.
Quote to External Members
While logistics networks provide secure environments for business, working with network partners isn’t always feasible. FreightViewer allows users to send quotes and requests to external companies through an interactive link, consolidating all quotations on a single platform, whether from network members or external entities.
Training
Logistics software can be complex, and lack of training or support may deter freight forwarders from digitization. Behind FreightViewer is a dedicated team tasked with training users and incorporating feedback and suggestions to enhance the platform’s features and usability. During the 10th Annual Meeting of Conqueror Freight Network, Andrea Martin, the FreightViewer Coordinator of Conqueror explains the members about all the newest features of this online quote generation platform.
Join of the the best logistics networks to become a digital freight forwarder
This Transport Management System empowers you to establish a digital back office. FreightViewer is an advanced freight rate management software designed to bolster the digital infrastructure of network members, propelling them forward in their digitization journey. This exclusive, member-only tool is available at no cost and offers automation of the sales process, improved visibility, and an enhanced client experience. Notably, it furnishes network members with a standardized platform for effortlessly sending or requesting quotations, sharing documents, and even exchanging freight rates with partners outside the network.
Conqueror has taken the lead among freight forwarding networks to introduce instant quoting capabilities exclusively for its members. This unique and complimentary platform is solely accessible to our network members. Its primary objective revolves around digitizing a pivotal office task: quote generation. By doing so, it extends invaluable support to small and mid-sized logistics companies, aiding them in embracing one of the most significant industry transformations – digitization. Our freight management software serves as the initial stride in the journey toward digital transformation for logistics companies.