Keeping the customers satisfied is surely a top priority for independent freight forwarders since it helps to boost your sales and allows you to stay ahead in the competition. The perception of your customers towards your company is a crucial factor that should determine your company’s services and policies. The brand image you project for…
Customer satisfaction should be one of the bottom lines of your company. The current requirements of your customers are one factor that should define your company’s strategy. Their demands need to determine your business strategy that should come with a plan for meeting their expectations. However, in the present times, there is one more factor…
Technology has become an indispensable aspect of our day to day life, and life, as we know it in the 21st century, is entirely dependent on digital technologies. For example, we cannot imagine our lives without smartphones, internet or the laptop. By ‘digital transformation’ we talk about the process of reshaping services, goods, and the…
Ever since we were faced with the COVID-19 threat there is no end to our concerns and the various versions of lockdowns and quarantines are still in place even after the arrival of the vaccine. It will take yet another couple of months for everything to go back to normal and in the meantime, we…
Broadening of the market reach should hands down be one of the primary concerns of any organization. Today’s blog comes with many important tips that will help independent freight forwarders achieve precisely that. Study your market Since the primary step in making a powerful business plan, constructing strong brand, and increasing sales is knowing your…
Apart from having a fully functional and user-friendly website, independent freight forwarders also need to expand their online outreach via various social media platforms. Social media websites like Facebook, LinkedIn, or Twitter are absolutely crucial for maintaining your competitive edge and for making the most of every marketing opportunity. According to one study, almost 90%…
In course of the last few months, the governments and privately-owned companies all across the world have been taking several precautionary measures to minimize exposure to COVID-19 among the work force. The frontline workers especially healthcare workers, workers in the transportation and logistics industry, and sanitation workers are at the highest risk of getting infected…
The advent of e-commerce has irrevocably changed the world of supply chain making the freight forwarding industry more dynamic, synchronized, and technology-dependent than ever before. In today’s post, we are going to discuss how e-commerce has impacted the freight forwarding industry. The distance between freight forwarding service providers & end-users: Talking from a financial perspective,…
Ever since the pandemic started earlier this year, the corporate leaders have been prompted to rethink the conventional ways of operating their business. In order to carry on with their normal business without interruption and to stay in touch with their partners and peers, the freight forwarding industry is now turning to videoconferencing platforms as…
As an independent freight forwarders, your primary focus should be gaining more customers and when it comes to increasing the number of clients nothing works better than driving more traffic to your website. Entrepreneurs in the supply chain industry need to take special care of those virtual visitors checking out your website and convert them…