Category: News

Conqueror’s September Newsletter: A Source for Industry Insights and Networking Opportunities

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Conqueror’s September newsletter is packed with key industry updates, exciting conference announcements, and the latest news from our network members

logistics newsletter
Click on the above image to read Conqueror’s September Newsletter

 

Conqueror Freight Network rolls out its September newsletter, which comes with vital updates, industry insights, and news tailored for the members. The spotlight for this edition is on Conqueror’s highly anticipated 11th Annual Meeting, scheduled to take place in the city of Abu Dhabi, UAE, from May 7th to 9th, 2025. Following the success of Conqueror’s 10th in-person conference in Bali, this upcoming gathering is set to be an unparalleled opportunity for members to fortify existing business relationships and unlock new avenues for collaboration within the logistics sector.

In this newsletter, readers will find comprehensive information about the 11th Annual Meeting, emphasizing why participation is essential for maximizing the networking potential that such an important event offers. Therefore, members are strongly encouraged to participate and ensure that they capitalize on the invaluable interactions that will unfold in course of the 3-day event.

Additionally, the newsletter delves into the key developments that have shaped the logistics landscape over the past three months. A highlight of this edition is the feature on the green shipping initiative, highlighting the strategic partnership between Cosco Shipping and Fortescue. This collaboration underscores the industry’s commitment to sustainability and innovation, paving the way for a greener future in logistics.

Lastly, to round off this edition, there is a featured blog offering practical tips for independent freight forwarders on effectively managing customer complaints. This resource aims to empower members with strategies to enhance customer satisfaction and build lasting relationships.

Click here to continue reading the newsletter and gear up to propel your logistics journey forward!

Conqueror Bogota Surpasses 3000 Operations in 2023, Achieving Remarkable Growth

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Transtainer SAS has exceeded its operational targets and achieved a 50% budget increase, driven by commodity management

Transtainer SAS, Conqueror member in Bogota, Colombia, has announced a remarkable achievement for the year 2023. The company surpassed its operational objectives, recording over 3,000 operations and experiencing a significant growth of more than 50% over its budget.

Conrado Zuluaga, Sales Manager & Pricing at Transtainer S.A.S., attributes this growth to their specialization in items such as sugar, coffee, and scrap metal. “The focus on these products has allowed our company to solidify its presence in the commodities market and deliver unparalleled expertise and service to the clients.”

freight forwarder in Bogota
The Transtainer Team

Their objectives for 2023 included reaching both operational and financial targets, a goal they have not only met but exceeded. Moreover, the company’s deep understanding and experience in handling a high volume of commodity-related operations have significantly led to its growth. “The experience and know-how we have in handling so many products and the sheer volume of our operations are tremendous advantages for our customers,” Zuluaga emphasized.

Additionally, Conqueror Bogota has maintained its BASC (Business Alliance for Secure Commerce) certification, similar to C-TPAT in the U.S., for another year (2024-2025), further reinforcing their dedication to secure and efficient trade practices.

Congratulations to Transtainer SAS and all the best with their upcoming endeavours!

New Recruitment Campaign Launched by Conqueror Birmingham to Increase the Number of Account Managers

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The expansion of their sales team is a part of their strategy aimed at fostering enduring customer relationships

Baxter Freight, Conqueror member in Birmingham, UK, has launched a new recruitment campaign to increase account manager numbers by 40% in 2024. With a focus on building and nurturing long-term customer relationships, Baxter Freight has adopted a new approach to recruiting sales professionals, centered around meeting the growing needs of their customers.

Now in its 10th year, Baxter Freight has seen the logistics industry evolve significantly over the past decade. Particularly after Brexit, the complexities around logistics and supply chains have grown substantially. For many UK businesses, trading with Europe has become more difficult, and even domestically, growing environmental, political, and economic pressures are also disrupting the flow of goods around the UK. In response, Baxter Freight has strengthened its customer-facing account manager role to provide the hands-on support businesses need to successfully navigate these challenges. They call this new era of sales professionals, Solutions Architects.

HR director of Baxter Freight, Lorraine Sutcliffe said, “As a Solutions Architect, we encourage account managers to know their customers’ supply chains inside out so they can provide businesses with solutions that relieve the challenges they are facing and offer improved efficiencies. Additionally, in terms of attracting the right people, our recruitment campaign invites individuals to go on a career journey with us. It’s about growing their skills and investing in their career progression with a clear structure, training, and excellent earning potential.”

In line with Baxter Freight’s growth plans, the business aims to add 16 new account managers to the team in 2024, taking their total staff numbers to 155 by the end of the year, with a projected turnover of £40 million.

“Our core values of resilience, authenticity, creativity and collaboration mean that our team can take ownership and make their mark in a busy and evolving industry, where no two days are ever the same,” adds Ms Sutcliffe.

Congratulations to Conqueror Birmingham and wishing them the best for their upcoming endeavours!

Conqueror Vancouver Celebrates Seven Decades in the Industry

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PCB Freight Management marks a milestone anniversary with a legacy of innovation and trust

PCB Freight Management, Conqueror member in Vancouver, Canada, celebrates its 70th anniversary. Established in 1954, PCB began its journey in a modest office. Over the decades, the company has grown into one of the most trusted and capable trade management firms, employing over 300 trade professionals who facilitate approximately 2,000 shipments daily.

PCB Global – freight forwarder in Vancouver

Reflecting on PCB’s remarkable journey, Alexandra Haukaas, General Manager Freight Operations, highlighted the company’s evolution and global reach. “Since our humble beginnings, we have matured and evolved into a global trading partner, helping businesses in over 100 different countries with all modes of transportation,” Haukaas stated. PCB’s growth and success are attributed to its unwavering commitment to client satisfaction and innovation.

The key to PCB’s enduring success lies in its proactive approach to client service and technological advancement. “Over the years, the foundational key to our success has been pushing the envelope of what we can do for our clients,” Haukaas explained.

“Whether it’s imports, exports, high-value, or perishable shipments, we work to bring new technology and new ideas to those clients who have put their trust in us for over 70 years.”

This dedication to continuous improvement and customer-centric solutions has been the foundation of PCB’s operations.”It is our dedication to the clients that will keep us going for another 70 years or more,” Haukaas emphasized. PCB’s long-standing history and forward-thinking approach ensure that it will continue to be a leader in the freight forwarding industry for many years to come.

Congratulations to Conqueror Vancouver on their 70th Anniversary!

Conqueror’s 11th Annual Meeting Will Be Held at Abu Dhabi, UAE, in May 2025

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Conqueror’s Annual Meeting

This in-person conference will provide an unparalleled opportunity for over 255 agents to come together and make way for countless business opportunities

Conqueror Freight Network is set to host its 11th Annual Meeting in the bustling city of Abu Dhabi, UAE, from 7th to 9th May 2025. This eagerly awaited conference of international freight forwarders will take place at the iconic Intercontinental Abu Dhabi. The freight forwarders meeting represents a unique and invaluable opportunity for Conqueror members to meet in person and establish lasting connections with reputed international logistics partners.

Organized with the intention of augmenting the delegates’ businesses, this freight forwarders conference will maximize the benefits of membership for all participants. The event will kick off with a corporate group tour followed by a Welcome Cocktail Reception, fostering a relaxed setting for networking before the start of the one-to-one business meetings. Delegates will be able to schedule up to 32 personalized meetings with their network partners, which form the core of the conference, facilitating strong and profitable partnerships.

Antonio Torres, President and Founder of Conqueror Freight Network, emphasized the team’s commitment to delivering a seamless and worthwhile networking experience for the delegates. He stated, “We have dedicated considerable effort to ensuring that our yearly conferences provide the utmost value to our members. Furthermore, our team is working tirelessly to provide an unparalleled networking experience for the delegates.”

Attendees will also benefit from FreightViewer workshops during the conference, keeping them updated on the latest features of Conqueror’s freight rate management platform. In addition to the extensive meeting agenda, the event will strike a perfect balance between business and leisure, with social activities such as the group tour, Welcome Cocktail Reception, and a dinner party.

Lastly, Conqueror has once again developed a web app to consolidate all essential event information at our members’ fingertips, aiming to make the conference a seamless experience for everyone. Members can access comprehensive meeting agenda and other meeting related information by visiting the web app and logging in with their email and password.

For further information stay tuned to Conqueror’s Annual Meeting page.

Conqueror Bogota unveils a brand new website

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In a bid to elevate their corporate image and enhance customer experience they have revamped their brand logo and online presence

TRANSTAINER S.A.S., Conqueror member in Bogota, Colombia, has announced the launch of their newly revamped website. The updated site reflects the company’s commitment to modernizing its brand and improving customer interaction.

“We decided to redesign our website because when we changed the brand logo we wanted a new look and a website with a greater fidelity to the corporate image,” explained Conrado Zuluaga, Sales Manager & Pricing at TRANSTAINER S.A.S.

The new website not only features updated graphics but also incorporates automations that enable the company to regularly update news and manage the site more efficiently. The enhancements to the website are designed with customer convenience in mind. “We included different documents and certificates that our clients need for registration, which can help reduce time in the registration process,” Zuluaga noted. This improvement aims to streamline administrative tasks for clients, providing them with easy access to necessary documentation.

freight forwarder in Bogota
New Website of Conqueror Bogota

 

Additionally, the website’s user experience has been significantly upgraded. “This website will help our customers because we changed navigation mistakes that could appear in our last site, reducing the wasted time of the people that navigate our site,” Zuluaga said. By addressing previous navigation issues, they have ensured a smoother and more intuitive browsing experience for visitors.

To further improve customer interaction, the new website includes a contact form that automatically forwards inquiries to the company’s email. This makes it more convenient for customers to seek assistance or submit inquiries.

All the best to Conqueror Bogota for their future projects!

IFS Peru Exceeds Sales Projections in 2024 by over 30% Particularly Excelling in the Agricultural Sector

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Their growth has been driven by the marketing of ginger, avocado, blueberries, and citrus fruits

International Freight Shipping SAC (IFS),  Conqueror member and freight forwarder in Lima and Callao, Peru, has surpassed its 2024 sales projections by over 30% compared to 2023. They achieved this remarkable success, particularly in the agricultural sector, by successfully marketing ginger, avocado, blueberries, and citrus fruits.

In 2023, IFS set ambitious goals to expand its presence in international markets, improve process efficiency, and enhance customer satisfaction through advanced product tracking and traceability technologies. Mrs. Mónica Chang, Overseas Network Manager, states, “Exceeding our sales projections by over 30% demonstrates that we have aligned our focus and strategy with market needs. This success reflects the hard work of our entire team and the trust of our customers.”

IFS Peru- independent freight forwarder
IFS Peru Exceeds Sales Projections

 

The growth and achievements of IFS in 2024 will directly benefit customers by providing more efficient and reliable logistics solutions. “Seeing how our efforts translate into tangible successes motivates us to continue working with the same dedication and commitment,” Mrs. Chang added. Additionally, one of the most significant contributions to this growth was the export of a large batch of avocados to Asia in 2023. This shipment stood out due to its volume and the speed of delivery, achieved through improvements in logistics and the cold chain.

However, the agricultural sector presents unique challenges, including product perishability, climate fluctuations, and international regulations. IFS addresses these challenges by implementing advanced temperature monitoring and control technologies, establishing specialized strategic partnerships. Moreover, they make sure to maintain constant communication with partners and customers to quickly adapt to any changes.

Looking ahead to 2024, IFS anticipates solid growth in handling larger cargo volumes, especially in the agricultural sector. The company plans to expand its international distribution network, focusing on emerging markets and strengthening strategic partnerships. Additionally, continuous monitoring will ensure customers have complete control over their shipments, improving efficiency and reducing delivery times.

Congratulations to Conqueror member in Lima and Callao, Peru, and all the best for their upcoming projects!

Conqueror Antwerp Moves to New Head Office

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The office relocation was prompted to meet the needs of their growing team and to enable better communication across departments

Van Moer Forwarding BVBA, Conqueror member in Antwerp, Belgium, has announced the relocation of its headquarters to a new, strategically chosen location. Formerly situated at a different address, the move comes in response to the rapid growth of the entire Van Moer Group, necessitating a larger space to accommodate its expanding workforce.

freight forwarder in Antwerp

“We needed a new location that could support our growing team and foster better collaboration across departments,” stated Frank Van Geijt, representative of Van Moer Forwarding BVBA. “Moreover, the new office provides a very nice environment with ample space and includes amenities like our own restaurant, enhancing our ability to host meetings with customers and partners.”

Additionally, the relocation to Nieuwe Weg 1, Zwijndrecht, promises several advantages for Van Moer Forwarding BVBA, including increased interaction between departments. This will surely help them streamline communication and lead to faster, more efficient results.

“We are very satisfied with the new office and feel extremely comfortable here,” added Van Geijt, emphasizing the positive impact on their operations.The move highlights Van Moer’s commitment to enhancing its service capabilities and ensuring optimal working conditions for its growing team in Antwerp.

Congratulations to Van Moer Forwarding and all the best for their upcoming projects!

Conqueror’s Post Conference Special Newsletter is Now Ready for Viewing

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The newsletter provides a glimpse at every aspect of Conqueror’s 10th Annual Meeting while keeping members updated with the news from the agents as well as the industry

Conqueror's Post Conference Newsletter

 

Click the image above to view the newsletter

Conqueror Freight Network’s Post-Conference Special Newsletter is now online and available on the Conqueror website. The newsletter highlights the recently concluded freight forwarders conference in Bali, where 120 network members gathered for three days of continuous networking activities.

In this newsletter, readers will get to read about every aspect of Conqueror’s 10th Annual Meeting at Bali and discover how it empowered Conqueror members to fortify their partnerships with international logistics leaders. It offers an inside look at the Day Trip, Awards Ceremony, Welcome Cocktail Reception, One-to-One Meetings, and FreightViewer workshops conducted in the course of the event.

In addition to event coverage, the newsletter features the Members News segment, highlighting the accomplishments of our members from various cities worldwide. This segment celebrates the successes and milestones of our members, showcasing their contributions to the logistics industry. Additionally, there are also news and news headlines from the freight forwarding sector.

Furthermore, the newsletter includes an insightful article on how freight forwarders can effectively handle customer complaints. This piece provides practical tips and strategies to enhance customer satisfaction and build stronger client relationships.

Don’t miss out on the full scoop! Head over to the Conqueror website to read the complete Post-Conference Special Newsletter and stay updated with the latest news from our agents and the industry.

 

Conqueror Dhaka brings on a new Executive Director to their team

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Tower Freight is also celebrating 20 years in the industry

In a significant move to bolster its leadership team, Tower Freight Logistics Limited, Conqueror’s founding member in Dhaka, Bangladesh, appointed Mr. Ashraful Alam Rahat as their new Executive Director. With an impressive 27 years of experience in the logistics industry, Mr. Rahat brings a wealth of knowledge and expertise to the company. In his new role, he will lead the Ocean Freight Department, driving innovation and efficiency in the company’s ocean freight operations.

Conqueror's Founding memberNurul Amin, Managing Director of Tower Freight Logistics Limited, expressed his excitement about the new appointment. “We are thrilled to welcome Mr. Rahat to our team. His extensive experience and deep understanding of the industry will be invaluable as we continue to expand and enhance our services. His leadership in the Ocean Freight Department will undoubtedly contribute to our ongoing success.”As Conqueror Dhaka is marking two decades of excellence, the company remains committed to delivering tailored logistics solutions to its clients. Established in 2004, the company has grown to become a leading player in the logistics industry, delivering exceptional service and expertise to clients worldwide. The addition of Mr. Rahat to the leadership team underscores the company’s dedication to growth, innovation, and customer satisfaction.

Congratulations to Conqueror Dhaka on their 20th Anniversary!