This innovative tool that enables the delivery of highly personalized services will improve the business operations of Conqueror members

Conqueror’s online freight rate management platform FreightViewer now comes with advanced data analysis capability designed to revolutionize the way members manage and segment information. The key features of the new data analysis tool includes route analysis, air and shipping line statistics, import and export data and customer feedback analysis.

Route analysis identifies the most frequently requested routes, focusing on the ports and airports that are most often quoted by customers and partners. This insight ensures that the members concentrate on the routes that matter the most, optimizing their resources and efforts to align with customer demand. Air and Shipping Line Statistics involve analyzing data related to various air and shipping lines. Additionally, it helps in identifying preferred carriers and service providers, enabling agents to select the most cost-effective shippers to upload to the platform.

 

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Import and export data analysis monitors changes in import and export volumes over different periods. This information is crucial for adjusting online offerings according to seasonal trends and market demands. Lastly, Customer Feedback Analysis segments client feedback data into groups based on the status of quotations—whether accepted, declined, or pending. This helps refine the approach to quotations, improving customer satisfaction and helping members better understand and meet client expectations.

This data analysis offers members a comprehensive understanding of business activities, facilitating the creation of customized online forms for uploading rates. Furthermore, the insights derived from the data generated within FreightViewer will enable enhanced personalization, optimizing the user experience and operational efficiency.

Additionally, this analysis increases cost-effectiveness by focusing on the aspects of business that are most aligned with the company’s objectives and provide the best value. By understanding the frequently utilized routes, carriers, and services, members can allocate resources more efficiently and make informed decisions that enhance profitability.

Optimizing operations is another key benefit. By reducing internal tasks members can streamline their processes and improve overall productivity. This means less time and effort spent on redundant tasks and more focus on activities that directly contribute to their business growth.

This new features in FreightViewer helps members to grow their business, continuously providing valuable insights and enabling them to offer a more personalized, efficient, and cost-effective service to their customers.

If you’d like to know more about this new feature or FreightViewer, schedule your demonstration through this link.