This will help to leverage the robust communication features of WeChat to provide an even more seamless experience for Conqueror members
Conqueror Freight Network, the largest exclusive freight forwarders network worldwide, is now on WeChat. This step will help the network to enhance customer service by allowing members to connect with the network seamlessly.
To quote Antonio Torres, the President and Founder of Conqueror Freight Network, “The integration with WeChat enables Conqueror to establish real-time communication channels, fostering quicker and more efficient interactions among network members and the team. Moreover, the group chats will facilitate instant updates, discussions, and coordination, ultimately contributing to improved teamwork.”
Conqueror Freight Network – WeChat
The QR code scanning feature of WeChat will lead directly to Conqueror’s account. More importantly, it will allow those members who are not on WhatsApp to make use of the instant communication feature of WeChat.
In the words of Maria Serrano, the PR and Event Coordinator of the network, “Conqueror’s integration into the WeChat platform reflects its commitment to innovation and customer-centric solutions. This strategic move is anticipated to elevate the overall customer experience within the network, setting new benchmarks for efficiency and service excellence.”
Click this link or scan the QR below to communicate with the Conqueror team on WeChat.
Conqueror’s 9th Annual Meeting held from 6th to 8th February in Doha, Qatar, brought together over 100 network members allowing them to meet in person for enhanced networking and collaboration
Conqueror Freight Network’s 9th Annual Meeting held at the Intercontinental Hotel in Doha allowed over 100 network members to assemble under one roof to promote their companies, expand their international presence, and secure new projects from their logistics partners. Seven prominent logistics news websites- Cargo Breaking News, AJOT, Novo Logistica, and Air Cargo Asia Pacific, Fowarder Magazine, PVS Shipping Line and Grupo Todologisticas have covered the news about the success of Conqueror’s Annual Conference.
Conqueror’s 9th Annual Meeting
All seven logistics websites mainly talk about the success of the face-to-face meetings, how they strengthened the networking among the members, and the advantages of socialization and one-to-one meetings for the member companies.
These are the websites that have published the news of Conqueror’s 9th Annual Meeting.
Air Cargo Asia Pacific is a news website dedicated to the air cargo sector. It garnered The International Air Cargo Association (TIACA) award for “Best Industry Magazine”. Moreover, it publishes insightful interviews and reviews that allow for a better understanding of the air cargo industry and its developments.
AJOT or the American Journal of Transportation is a web portal publishing relevant news from the transportation and logistics industry. This website features the latest and most relevant news and reports from the international freight forwarding industry.
Cargo Breaking News is an Indian platform for cargo, multimodal logistics, warehousing, and all other sub-sectors in the supply chain industry. Furthermore, this magazine includes several sections like news, opinions, and interviews from the freight forwarding sector.
Forwarder Magazine is an all-inclusive resource for logistics, shipping and forwarding news, information and insight. From expert opinions to trade-specific knowledge in the air/sea/road freight sector, this website covers everything of relevance in the freight and logistics market.
Grupo Todologisticas is a company that has been helping entrepreneurs in the logistics industry to generate new business opportunities by helping them to enhance their marketing and promotion strategies.
Novologistica is a Spanish-language logistics news portal offering a comprehensive source of information regarding everything related to the supply chain industry. It regularly publishes articles, news, interviews, and reports for logistics and transport professionals.
PVS Shipping Line is a private independent liner, with over a decade of experience in shipping and NVOCC operation. This UK-based company presently owns a fleet of 2000 TEUs, with a mix of 20′ / 40′ STD & HC and Special Equipment. Additionally, they perform the crucial task of meeting the soaring demands and needs of its customers beside providing the most reliable services throughout shipping routes.
Conqueror Freight Network which is gearing up for its 9th Annual Meeting in 2023, has had a highly productive year achieving many new milestones
Conqueror Freight Network, the largest exclusive freight forwarding network in the world, is about to welcome the New Year on a high note. 2022 has been a very constructive one for the network in terms of growth and accomplishments.
Conqueror Freight Network
In March 2022, Conqueror launched its Online Academy to offer the members comprehensive freight forwarding courses. The courses provided by CIFFA are ideal for updating the knowledge in the freight forwarding sector and being well-informed about all the nuances of the logistics industry. Conqueror has partnered with internationally recognized institutes of international trade and freight forwarding to provide a wide range of Freight Forwarding Courses. The first one is CIFFA (the Canadian International Freight Forwarders Association) and the second one is Container Xchange.
“In a volatile and complex industry like transportation and logistics, continuous training is not just important, it is imperative. Apart from enhancing the career of the participants, it will also enable them to grow and sharpen our members’ professional skills. Additionally, our logistics courses will surely help our agents to create a resilient team of professionals who can easily adapt to the changing requirements of the industry,” says Antonio Torres, the President and Founder of Conqueror Freight Network.
Furthermore, Conqueror enhanced their presence on social media by creating an Instagram handle. “These days the audience is more reliant on audio-visual platforms like Instagram for their daily dose of news and this is precisely why Conqueror has decided to be active on this platform.”
2022 has also been marked by the intervention of Andrea Martin, Conqueror’s FreightViewer Coordinator, who participated in the Roundtable Panel Discussions in the Logistics Business Show, that took place from 15th to 17th March.
Lastly, Conqueror’s IT Department is working on two different web apps that will be launched in 2023, in order to facilitate members the access to all the Meeting features and the Directory of members.
“Our team has been working all around the year to ensure an optimal experience for our members. Additionally, after a two years hiatus, we have once again been able to organize an in-person meeting in Doha, in February 2023. Therefore, we are trying hard to make sure that our agents get to enhance their partnerships and have an unparalleled networking experience!” adds Mr Torres.
The Instagram account of Conqueror which comes with photos and videos about the network and its agents aims to further boost the online visibility of the network
Conqueror Freight Network, the largest exclusive freight forwarders network in the world, has recently created an Instagram account. Conqueror Freight Network’s new Instagram page will come with engaging, text/audio/video content that will increase its social networking endeavours.
Conqueror Freight Network – Instagram Page
To quote Maria Serrano, Conqueror’s PR and Event Coordinator, “Our new Instagram handle will open up a new channel for informal interactions with our existing and potential agents. Moreover, in a time when smartphones have become the source of news and information for a majority of our audience, it has become imperative for us to make our presence felt on a social media platform like Instagram.”
Conqueror Freight Network already has a considerable following on their Facebook and Twitter pages where they regularly post news from the network. Additionally, they also use social media pages to promote the latest news from their network members.
Check out Conqueror’s Instagram page by clicking here or by logging in your Instagram account from your mobile device.
Regular attendance to the Annual Meetings, timely communication within the network, instant response to the partners, and timely payments are some of the factors contributing to their increasing profit
Three Aces Global Pvt Ltd, Conqueror member in New Delhi, India, has multiplied the profits due to the collaboration with their network partners. In the last few months, they have extensively collaborated with their Conqueror partners on many FCL & Air DAP / DDU shipments to the USA, UK, Africa, and elsewhere. One of their major projects was shipments to Africa for their partner in Greece. Moreover, many of their import shipments are handled through their CQR partners.
To quote Mr. Pankaj Agarwal, Director of Three Aces Global, “From day one we made sure to create strong relationships with our partners and carry them on. Now, Conqueror is even more than business. Conqueror and its members have a special place in my heart and I have learned and grown with it. We are grateful for the way all members support us. All these have contributed to sound business. I am a firm believer in networking and I feel international logistics business can keep growing as long as your networking grows.”
Three Aces Global registers a record profit
“Additionally, networking is not a one-way road- it has to be reciprocal. Moreover, one needs to be accommodating of their partners’ specific needs and provide better rates if possible with lower profit margins at times. If I had to give a piece of advice to the new members, I would tell them that quick responses, timely execution, and on-time payments also form an integral part of a solid business relationship,” continues Mr. Agarwal.
Three Aces Global has also increased its sales team, focusing on the agriculture and commodity department. This is because India has been a large exporter of rice, wheat, sugar, and other agricultural commodities, and owing to the growing demand for these items, export volumes are likely to rise in the near future. Conqueror Delhi hopes to have its share of such business through the network.
“Our team follows our motto ‘Trust Us to Deliver’ to the core and has been happily responding to and serving our clients and partners. I believe that a forwarder is as good as their network. I would strongly suggest all the newest members of Conqueror always attend the Annual Meetings without fail. This is the first step of networking and making your presence felt within the network. I would like to thank all my partners for the constant support they have provided us,” concludes Mr. Agarwal.
Hearty congratulations to CQR Delhi and wishing them many such profitable projects in the future!
Conqueror members can download the certificate from the Members Area of the website
Conqueror Freight Network is presently offering an online certificate that corroborates the membership of the network agents. They have made available this online certificate to provide better accessibility to the network’s intranet from where members can obtain the soft copy of this certification. Precisely for this reason, Conqueror’s IT team has put together a new section in their intranet. The online certification also comes with the date when the network accepted the member.
Conqueror’s Online Certificate
In the words of Conqueror President and Founder Antonio Torres, “As the largest exclusive freight network of the world, we only accept the most professional, reliable and financially solvent companies to our network who need to pass a rigorous selection process. With this certificate, our members will be able to confirm their expertise and competence that allowed them to become a part of our network. Furthermore, this official certificate of membership forms a part of our digitization endeavours that facilitate every aspect of our member’s work.
Conqueror members can download and print the soft copy of this document from the Members Area. They just have to access Conqueror’s intranet, and click on the “Certificate” tab and download it from the Dashboard.
“I have had the feeling that Conqueror is like a family, there is a very positive work environment both within the office and the network.”
best freight forwarder network
Today we talk to Dustin Brown, who is the Agent Coordinator of Conqueror Freight Network. He is the person with whom members connect on a daily basis for all their queries and problems within the network. His work consists of helping our agents with any questions and issues relating to the network and ensuring that the work processes of our Agent Coordination Team are at the highest level.
Before joining Conqueror, Dustin worked for 4 years teaching English as a second language. He also spent many years working at the international administration department of a top US university. Through all this, he has developed a talent for public relations and communications.
Q. How has been your experience with the Conqueror team so far?
A. Working with my teammates at Conqueror has indeed been a good experience. I enjoy my work and I am learning many new things about our industry thanks to them. My task consists of helping all our members with any problem they might be facing, and I do my best to complete these tasks with the utmost care and precision. In all this time, I have had the feeling that Conqueror is like a family, there is a very positive work environment both within the office and the network.
Q. Which do you think are the best benefits of belonging Conqueror?
A. Firstly, Conqueror is the largest exclusive network in the world, covering more than 260 cities and 140 countries. Additionally, Conqueror accepts only one agent per city, so this agent is the only one responsible for the traffic from/to that territory. Secondly, Conqueror operates an extremely rigorous selection process, paying for each member’s financial analysis by the external auditor DUN & BRADSTREET, in order to guarantee that all our members are financially solvent. Thirdly, Conqueror’s Agent Finder Tool ensures that members operate within clearly defined areas with no overlap and no competition. Finally, our highly professional team is on hand to assist members in the best way possible both quickly and efficiently, whatever the issue.
Q. How can Conqueror’s referral programme help members save?
A. Conqueror members who refer another agent who in due course becomes a member of our network can benefit a lot from the CQR Referral Programme. Our members are always encouraged to refer their reliable peers in the industry to get a discount on their membership fees. In the first place, the member as the referring agent will be given a 25% discount on their upcoming membership fee. Additionally, when members refer more than one agent then they stand to receive up to 4 discounts (each of 25%) on their next annual membership fees which implies that they have the prospect of paying zero membership fees for the next year!
Q. Which are the most common points of disagreement between members and how do you resolve that?
A. The most common point of dispute between agents is more often than not linked to ‘who is supposed to pay the bank fees’. This has even resulted in heated discussions among members which could have been avoided. This is because the Conqueror’s Rules and Procedures which all the members are required to comply with clearly states that “All invoice payments will be made by bank transfer. All bank fees will be paid by the member ordering the transfer.” Keeping this in mind will help the members eschew such unpleasant arguments.
Q. Do you get complaints from agents regarding scam emails? How are you dealing with this problem?
A. Scam emails have become a pestering issue these days since we rely more and more on technology-enabled communications. I often get calls from members who tell me how they have received payment related emails from another so-called member where they were requested to make the payment to the new bank details provided. However, these emails are sent by scammers and not by Conqueror members. This is why members always need to double-check the bank details of their network partner who owe them payment by carrying on a direct phone conversation with them.
Q. Why do you think it is important for members to be active on social media?
A. In 2020 entrepreneurs cannot do without becoming a part of social media. It is social media that ensures that your services gain traction among the customers and therefore being active on Facebook, Twitter, LinkedIn and Instagram is an absolute must. Moreover liking, commenting and sharing the posts of the network or your partners will increase your visibility and encourage others to do the same with your posts. Apart from that, being active on social media also helps you stay up to date with all the latest news from your peers within the industry.
Q. How is Conqueror’s new tool FreightViewer helping the members?
A. With FreightViewer, our agents will be able to deliver a professional and accurate quotation for their clients within less than a minute. This is one thing which is greatly going to enhance the customer service of our members. Since this software is compatible with all sorts of devices, our agents will now be able to send an instant online quotation to their clients no matter where they are working from. Customers from every corner of the world will be able to accept the quotation, book a shipment, or leave feedback.
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